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Patient Financial Counselor

Job Description

The Patient Financial Counselor is responsible for ownership of patient’s financial obligations for medical services provided. The Patient Financial Counselor is responsible for ensuring all payments are received for services provided, work directly with  State Medicaid to assist with documentation required to obtain eligibility, and follow-up on all application status accounts in progress with CPSI.


Status: Full Time
Education: High school graduate; some college or post HS education preferred
Experience: At least 5 years of experience as a financial counselor in a hospital, public health, or healthcare environment; Must have previous experience or be currently working with the State Medicaid application process, undocumented immigrants, and Medicaid applicants. Must have knowledge of the Maryland Affordable Care Act. Must have strong knowledge/training in government payer rules and regulations.
Licenseure: n/a
Skills: Must have strong customer service skills, work independently and with others, as well as maintain a high level of confidentiality
Shift Start: 8:00 am
Shift End: 5:00 pm
Date Posted: October 25, 2019

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